RSREHABRS REHAB places a significant emphasis on the protection of customers' personal information and adheres to the Personal Information Protection Regulations as mandated by the 'Act on Promotion of Information and Communications Network Utilization and Information Protection' and the 'Personal Information Protection and Handling Policy' set forth by the Ministry of Information and Communication. In accordance with our personal information handling policy, we clearly state the intended purpose of collecting and utilizing personal information provided during consultations and describe the measures we take to safeguard such information.
1. Consent to the collection, utilization, and disclosure of personal information
Our company provides a procedure that enables customers to either accept or decline the terms outlined in our privacy policy. Furthermore, any information provided by the customer is exclusively used for the purposes explicitly stated in the privacy policy, and not for any other purposes.
2. Scope of personal information collected and method of collection
The company is collecting necessary information for customers' consultation and service application.
- The required information to be provided when participating in the event includes name, contact information, outstanding debt amount, and inquiry details.
- Information that may be automatically generated and collected during the process of utilizing services or handling requests includes IP address, participation date and time, and referral source (participating media).
3. Purposes of collecting and utilizing personal information
The company collects personal information for the following purposes.
- Performance of the service (responding to inquiries and handling business matters)
- Personalized services for individual members
- Collecting statistics related to service usage
- Other purposes, such as providing information on new services and updates
4. Retention and utilization period of personal information
Personal information collected with customer consent is retained and utilized for a period of three years from the date of collection. After the retention period, the personal information is destroyed using technology that makes it impossible to restore the records. However, the following information is retained for the specified reasons and periods
< Reasons for retaining information based on relevant laws and regulations >
- Records related to contracts or withdrawal of subscriptions: 5 years
- Records related to payment of fees and supply of goods: 5 years
- Records related to consumer complaints or dispute resolution: 3 years
5. Procedures and methods for destroying personal information
If the purpose of collecting and using personal information has been achieved or the retention and use period of personal information has expired, the information will be destroyed without delay. The procedures and methods for destruction are as follows.
< Procedure for destruction >
The customer's consultation and service application information that you participated in will be stored for a certain period of time in accordance with internal policies and other related laws and regulations (see retention and use period) for information protection reasons, and then destroyed. This personal information will not be used for any other purpose other than that held by law.
< Method of destruction >
- Personal information printed on paper will be shredded or incinerated.
- Personal information stored in electronic file format will be deleted using a technical method that cannot reproduce the record.
6. Personal Information Inquiry
Customers can check the personal information they provided when applying for consultation or service at any time.
If you want to check your personal information, please contact the inquiry phone number displayed at the bottom of the page, or contact the personal information manager in writing, by phone, or email, and we will take immediate action.
7. Withdrawal of consent for collection, use, and provision of personal information
You have the right to withdraw your consent, or your legal guardian's consent, for the collection, use, and provision of personal information that was collected through participation in counseling or service application at any time.
To withdraw your consent, please contact the inquiry phone number listed on the event page, or contact the personal information management representative below by phone or email. We will take necessary measures such as deleting your personal information immediately upon receiving your request.
8. Provision of personal information to third parties and consignment of handling
The company uses the customer's personal information within the scope notified in , and does not use or provide it to others, other companies or organizations beyond this scope. However, in order to provide better services, the customer's personal information may be provided or shared with affiliated companies. When providing or sharing personal information, we will obtain your prior consent, and if you do not agree, we will not provide or share it with the affiliated companies.
- Consignee: J& T Media
- Purpose of consignment: Collection of personal information through advertising, advertising/marketing outsourcing
- Details of the consigned information: All collected information
- Retention period of the consigned information: 3 years from the date of collection and consent.
9. Personal Information Management Officer and Opinion Collection/Complaint Handling
To protect customer's personal information and handle related complaints, the Company has appointed a Personal Information Management Officer to manage customer's personal information and has opened a channel where customers can voice their opinions and complaints regarding personal information protection.
If you have any questions or complaints regarding your personal information, please contact the Personal Information Management Officer below, and we will promptly take appropriate measures and notify you of the results.
[Personal Information Management Officer]
Affiliation: RS REHAB
Name: KIM jeongheon
Email: kimjeongheon@rsrehab.co.kr
Customers may report any personal information-related complaints arising from using the Company's services to the Personal Information Management Officer or relevant department. The Company will promptly respond to customer's reports.
Announcement and Effective Date of Privacy Policy: April 21, 2019.
